Zoome Account Verification: Confirm Your Details Once
Zoome account verification confirms your full name, date of birth, residential address and payment method. The review takes [CONFIRM: processing time]. You can play games while you wait, but withdrawals stay locked until your account is approved. Your personal information is protected by [CONFIRM: encryption standard] encryption.
How to Complete Zoome Verification Step by Step
Verification is an essential step for using the platform in full. Follow the five steps below on this website.
Click the button below.
Select Verify to open your account on this site.
Log in or register.
Enter your email and password, or create an account if you are new.
Open your profile.
Go to the verification section in your account settings.
Upload your documents.
Add a photo ID, proof of address and proof of your payment method.
Submit and confirm.
Send your files, then check your email for the review result.
Requirements for Account Verification at Zoome
Account verification is required at Zoome before your first withdrawal. Meet these conditions so your files pass on the first review.
- You are 18 years or older;
- You hold one account only, in your own name;
- Your registered details match your documents word for word;
- Your documents are valid and not expired;
- Your photos are in colour, sharp and show all four corners of each document;
- Your email address is confirmed and you can access your inbox.
Documents Needed to Verify Your Account
You may be asked for the documents below. Each file must be readable, current and issued in your name.
- Photo ID. Use your passport or Australian driver licence. It must show your full name, date of birth, photo, document number and expiry date.
- Proof of address. Use a utility bill, bank statement or council rates notice issued within the last 3 months. It must show your full name and residential address.
- Proof of payment method. Upload a photo of your card with the middle digits covered, or a bank statement. It must show your name and the last 4 digits.
- Selfie with ID. Hold your photo ID next to your face. Your face and the ID details must both be visible.
- Source of funds. Provide a payslip or bank statement if we request it for larger transactions. It must show your name, the date and the amount.
Benefits of Verifying Your Personal Account at Zoome
Verification protects your balance and your winnings. It also gives you access to withdrawals.
- Withdrawals: You can cash out winnings to your chosen payment method once your files are approved;
- Account security: A confirmed identity stops other people from accessing or withdrawing your balance;
- Age protection: The check confirms every player is 18 or older;
- AML compliance: Identity and payment checks follow standard anti-money laundering procedures;
- Account recovery: Verified details let our support team confirm who you are if you lose access.
FAQ
What happens if a document is rejected
You receive an email with the reason. Upload a new, clearer file from your profile and resubmit it.
Can you play before your account is verified
Yes. You can play games straight after registering. Withdrawals stay unavailable until verification is approved.
What to do if your name does not match your document
Contact customer support from your account. Do not upload altered files, because they lead to a permanent review hold.
Can you verify from a phone
Yes. Take photos with your phone camera and upload them in the Zoome app or through your mobile browser.
When you may be asked for new documents
We may request a new file if your ID expires, your address changes or your payment method changes.