Zoome Registration, Login and Verification for Australian Players

App registration uses the same account system as the website, so one profile works on both. The main difference is that you complete the form on your phone screen.

1. Open the app. Launch the app after installation and tap Register.
2. Choose a method. Select a registration method shown on the form and enter your details.
3. Enter your details. Add your email, password, AUD currency, full name, date of birth and address.
4. Accept the terms. Confirm you are 18 or older and agree to the terms and conditions.
5. Deposit and verify. Make your first deposit in the cashier, then upload your ID in the profile section.

You must meet a few basic rules before you can register online. Each rule protects your account and keeps play fair. We check your details during account verification. Incorrect or borrowed details can lead to a blocked account.

1. Age: You must be 18 or older, the legal gambling age in Australia.
2. Matching details: Your name, date of birth and address must match your ID.
3. Documents: Provide a valid photo ID, such as a passport or Australian driver licence, and proof of address if requested.
4. One account: Each person may hold one account. Duplicate or shared accounts can be closed.
5. Payment ownership: Use only cards and wallets in your own name.

Gambling Help Online offers free support on 1800 858 858.

Verification confirms that you are 18 or older and that the account belongs to you. It protects your balance and is required before we process withdrawals. For Australian players, it also keeps your personal data and funds tied to one verified person.

1. Complete your profile. Fill in your full name, date of birth and residential address.
2. Upload photo ID. Provide a clear photo of your passport or driver licence.
3. Add proof of address. Upload a recent utility bill or bank statement showing your name and address.
4. Confirm your payment method. If asked, provide proof that your card or wallet belongs to you.
5. Check your status. Open your profile to see when verification is approved.

Use the details from registration to sign in. Your account login works on the website and in the app.

1. Open the login form. Select the Login button in the top menu of this website, or tap it on the app home screen.
2. Enter your details. Type the email and password you used at registration.
3. Confirm security checks. Complete any security check shown on screen.
4. Start playing. Open the cashier to deposit, or choose a pokie or sports market.

Your welcome bonus is available after registration and your first deposit. Four offers are listed: 125% up to 2,625 AUD, 100% up to 1,500 AUD + 100 FS, 50% up to 1,125 AUD + 50 FS and 100% up to 1,125 AUD + 100 FS. They cover casino and sports betting, so check the Promotions page to see which applies to each. FS stands for free spins.

Minimum deposit and wagering requirements are listed in the bonus terms. Read them before you deposit.

Most registration problems come from typing errors or unreadable documents. The fixes below solve them quickly, and support can help with the rest.

• Problem: Email already in use. Solution: Log in or use password recovery, and contact support if you did not create the account.
• Problem: Verification code not received. Solution: Check your spam folder, confirm your email spelling and request a new code.
• Problem: Document rejected. Solution: Upload a clear photo of the full, valid document with all four corners visible.
• Problem: Details do not match your ID. Solution: Contact support to correct your name, date of birth or address.
• Problem: Age or location error. Solution: Confirm you are 18 or older and located in Australia, then contact support if the error stays.

You can reset a forgotten password from the login form. Use the email address linked to your account.

1. Open the login form and select Forgot password.
2. Enter the email address you registered with, or the phone number if the form asks for it.
3. Open the reset message and select the link.
4. Create a new, strong password that you do not use anywhere else.
5. Return to the login form and sign in with your new password.

If you cannot access your email, contact support to recover your account.

You can close your account if you want a break, no longer play or want your personal data removed. Follow the steps below to make the request.

1. Withdraw any remaining balance before you request closure.
2. Contact support from the email linked to your account and ask to delete it.
3. Confirm your identity if support asks for ID or security details.
4. Wait for support to confirm that the account is closed.

If you are closing your account because of gambling concerns, call Gambling Help Online on 1800 858 858.